Client Care

We want to help, refer someone today!

    ᴥ Personal Care Services

    Routine hair & skin careCleaning
    Assist with self-administered medicationWalking

    ᴥ Coordination of Care Services

    Regional Home Health Agency coordinates with third party skilled nursing and ancillary service providers to ensure client care is communicated across all providers and services.

    ᴥ Payor Appeal Services

    At the client’s request, Regional Home Health Agency’s experienced staff helps contest State and M.C.O. decisions to lower the approved number of attendant care hours.
    ᴥ Supervisory Visits
    Field supervisors will check:
    If attendant hours and tasks are in-line with client needs.
    The client’s general well-being.
    If the attendant is completing tasks.
    The supervisor will advise the client to report any changes.

    ᴥ Advocacy

    As client advocates, our experienced staff will request increases in attendant hours from H.H.S.C. or the M.C.O. based on the needs of our clients.

    ᴥ 24/7 On-Call Supervisors

    Our supervisors are on call 24/7 to ensure our client’s care is coordinated and communicated among all parties at all times

    ᴥ Complaint Resolution Services

    We take client complaints very seriously. Our policy is always to investigate quickly and take quick and decisive action to remedy all situations regarding the well-being of our clients.