ᴥ Personal Care Services
|–||Routine hair & skin care||–||Cleaning|
|–||Assist with self-administered medication||–||Walking|
ᴥ Coordination of Care Services
Regional Home Health Agency coordinates with third party skilled nursing and ancillary service providers to ensure client care is communicated across all providers and services.
ᴥ Payor Appeal Services
At the client’s request, Regional Home Health Agency’s experienced staff helps contest State and M.C.O. decisions to lower the approved number of attendant care hours.
Field supervisors will check:
|–||If attendant hours and tasks are in-line with client needs.|
|–||The client’s general well-being.|
|–||If the attendant is completing tasks.|
|–||The supervisor will advise the client to report any changes.|
As client advocates, our experienced staff will request increases in attendant hours from H.H.S.C. or the M.C.O. based on the needs of our clients.
ᴥ 24/7 On-Call Supervisors
Our supervisors are on call 24/7 to ensure our client’s care is coordinated and communicated among all parties at all times
ᴥ Complaint Resolution Services
We take client complaints very seriously. Our policy is always to investigate quickly and take quick and decisive action to remedy all situations regarding the well-being of our clients.