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– | Bathing | – | Laundry |
– | Dressing | – | Escort |
– | Feeding | – | Meal Preparation |
– | Routine hair & skin care | – | Cleaning |
– | Transfer | – | Toileting |
– | Assist with self-administered medication | – | Walking |
– | Ambulation |
ᴥ Coordination of Care Services
Regional Home Health Agency coordinates with third party skilled nursing and ancillary service providers to ensure client care is communicated across all providers and services.
ᴥ Payor Appeal Services
At the client’s request, Regional Home Health Agency’s experienced staff helps contest State and M.C.O. decisions to lower the approved number of attendant care hours.
ᴥ Supervisory Visits
– | If attendant hours and tasks are in-line with client needs. |
– | The client’s general well-being. |
– | If the attendant is completing tasks. |
– | The supervisor will advise the client to report any changes. |
ᴥ Advocacy
As client advocates, our experienced staff will request increases in attendant hours from H.H.S.C. or the M.C.O. based on the needs of our clients.
ᴥ 24/7 On-Call Supervisors
Our supervisors are on call 24/7 to ensure our client’s care is coordinated and communicated among all parties at all times
ᴥ Complaint Resolution Services
We take client complaints very seriously. Our policy is always to investigate quickly and take quick and decisive action to remedy all situations regarding the well-being of our clients.