ᴥ Personal Care Services
|–||Routine hair & skin care||–||Cleaning|
|–||Assist with self-administered medication||–||Walking|
ᴥ Coordination of Care Services
Regional Home Health Agency coordinates with third party skilled nursing and ancillary service providers to ensure client care is communicated across all providers and services.
ᴥ Payor Appeal Services
At the client’s request, Regional Home Health Agency’s experienced staff helps contest State and M.C.O. decisions to lower the approved number of attendant care hours.
ᴥ Supervisory Visits
Field supervisors will make routine visits to check:
|–||If attendant hours and tasks are in-line with client needs.|
|–||The client’s general well-being.|
|–||If the attendant is completing tasks.|
|–||The supervisor will advise the client to report any changes.|
As client advocates, our experienced staff will request increases in attendant hours from H.H.S.C. or the M.C.O. based on the needs of our clients.
ᴥ 24/7 On-Call Supervisors
Our supervisors are on call 24/7 to ensure our client’s care is coordinated and communicated among all parties at all times
ᴥ Complaint Resolution Services
We take client complaints very seriously. Our policy is always to investigate quickly and take quick and decisive action to remedy all situations regarding the well-being of our clients.